Our Services


Social Media Management

Business owners understand the importance of specialisation. Just as you excel in your craft, our team of social media managers are experts in the digital landscape. Put simply, we're 'chronically online', so you don't have to be.

We go beyond vanity metrics, focusing on proven strategies and creative approaches that deliver tangible ROI.

Think of us as your digital ally (see what we did there?), lightening your load and ensuring your business puts its best digital foot forward.

Long-term results for time-poor & budget conscious businesses

Long-term results for time-poor & budget conscious businesses ●

Why social media management?

Organic, cost effective way to connect with your audience.

1.

Outsourcing to experienced
professionals = creative, engaging and on-trend content.

2.

We can include a monthly photo/video shoot, so you always have fresh content to post!

3.


Your Marketing Mix.

FACEBOOK

→ Posts
→ Engagement
→ Messages
→ Albums
→ Events
→ Profile Optimisation

Instagram

→ Posts
→ Stories
→ Reels
→ Engagement
→ DMs
→ Profile Optimisation

LinkedIn

→ Posts
→ Engagement
→ Profile Optimisation

Youtube

→ Posts
→ Engagement
→ Profile Optimisation

TikTok

→ Posts
→ Engagement
→ DMs
→ Profile Optimisation

The Pines Elanora

Client Case Study

Working closely with The Pines Elanora, we manage the centre’s social media across Facebook, Instagram and LinkedIn, acting as an extension of their in-house marketing team. From monthly content shoots and concept development to supporting centre promotions, giveaways, and retailer activity, we help bring the centre’s marketing to life online.

Each month we build a strategic content calendar tailored to the audience of each platform, ensuring the messaging feels right whether it’s seen on Facebook, Instagram, or LinkedIn.

Close-up of a pair of green gemstone earrings in a jewellry box, with a pink sale sign held by a person wearing a white knitted sweater in a retail store.

What we did:

In the first quarter of working with The Pines Elanora, the impact of a more consistent, strategic social approach was clear. Across the centre’s social channels, we saw Facebook impressions increase by 25% and reach grow by 39%. On Instagram, engagement jumped 120%, while the centre’s audience continued to grow, with followers increasing by 361%.

FAQs

We recommend including a monthly photo or video shoot to ensure we always have fresh content to post. Your social media manager will come along to every shoot to assist and capture BTS lo-fi content.

Do your social media packages include content creation?


Yes, however it’s important to note boosting posts is not a replacement for Meta Advertising. Boosting posts is a great basic tool for increasing profile awareness, however if your business objectives include lead generation, bookings or appointments, we recommend incorporating Meta Advertising into your package.

Can you boost posts?


This varies depending on the number of platforms and your business objectives. Our most popular package includes managing Facebook and Instagram, which includes:

→ 3 - 4 grid posts per week on Instagram, inclusive of one reel
→ 3 - 4 profile posts per week on Facebook
→ 5 stories per week on Instagram, shared to Facebook
→ Daily community management (Monday - Friday)
→ Profile optimisation
→ Monthly reports & meetings

WHAT’S INCLUDED IN YOUR SOCIAL MEDIA MANAGEMENT PACKAGES?


Absolutely - our Social Media Managers check inboxes daily from Monday to Friday, replying to comments and sharing tagged stories. We will also set up auto-responses to capture messages outside of business hours.

dO YOU MANAGE INBOXES AND REPLY TO COMMENTS?